TRADE FAQ
Common Questions About Incense Production
Answers to common questions about bulk supply, wholesale packaging, white label and private label incense, custom manufacturing, samples, materials, and international shipping.
PRODUCTION & TRADE SUPPORT
What Buyers Need to Know
Clear guidance on product formats, starting quantities, packaging options, materials, samples, production, and international orders.
Where is your incense produced?
Our incense is produced in Taiwan through long-established manufacturing partners. Palo Santo Eastern Co. coordinates material selection, packaging direction, production requirements, and trade-ready support for each project.
Is your private label incense made in Taiwan?
Yes. Our private label incense is produced in Taiwan through established manufacturing partners. We coordinate aromatic wood selection, incense format, packaging direction, production requirements, and trade-ready preparation.
Can you manufacture incense for my brand?
Yes. We support brands with bulk product supply, wholesale packaging, white label packaging, private label presentation, and custom incense manufacturing depending on order volume and project requirements.
Do you support bulk supply, wholesale, white label, and private label incense?
Yes. We support bulk product supply, Palo Santo Eastern Co. wholesale packaging, white label packaging, private label presentation, and custom incense manufacturing depending on order volume, packaging requirements, and project scope.
What is the difference between bulk supply, wholesale, white label, and private label?
Bulk supply provides finished incense for buyers managing their own retail packaging and labeling.
Wholesale packaging uses existing Palo Santo Eastern Co. presentation.
White label uses clean, neutral packaging.
Private label adds branded stickers, printed inserts, or custom packaging depending on order volume.
Do you offer wholesale incense in bulk?
Yes. Finished incense is available through bulk product supply from 50 boxes of incense sticks (about 5 to 7.5 kg), mixed across scents and lengths, for buyers managing their own retail packaging, labeling, and final presentation. Launching a new line? Tell us about your brand and we can arrange a smaller first order.
What is the minimum order for private label incense?
Starting quantities depend on the level of customization. White label packaging starts from 100 units, branded stickers or printed inserts from 500 units, custom packaging from 3,000 units, and custom incense manufacturing from 50 kg.
What are your starting MOQs?
Starting points are bulk product supply from 50 boxes of incense sticks or 1,000 incense cones, Palo Santo wholesale packaging from 50 units, white label packaging from 100 units, branded stickers or printed inserts from 500 units, custom packaging from 3,000 units, and custom incense manufacturing from 50 kg.
What products do you offer?
We offer bamboo-free incense sticks, incense cones, raw Palo Santo wood, and custom incense manufacturing for established projects. Availability varies by wood, format, destination, and current production capacity.
What types of incense can be private labeled?
Private label is available in 15 cm incense sticks in Palo Santo, Sandalwood, and Agarwood, and in 4 cm incense cones in those three scents plus Taiwanese Cedar and Mugwort.
Which woods do you work with?
We work with four core scents: Palo Santo, Sandalwood, Agarwood, and Taiwanese Cedar. We also offer four house blends: Palo Santo plus Amber, Mugwort, Purification, and Herbal. Selected rare woods may be reviewed for established private label or custom manufacturing projects.
Where does your Palo Santo come from?
Our Palo Santo was gathered in Peru between 1990 and 2005 and has been aging in Taiwan ever since.
Is your palo santo distilled?
Our raw Palo Santo Wood (sticks and chips) is resin-rich and has never been distilled. Much of the palo santo sold today is wood left over after oil extraction, which is paler, lighter in the hand and fainter in scent. Five ways to tell the difference.
Do you offer blends?
Yes. Four house blends are available on request: Palo Santo plus Amber, Purification, Herbal, and Mugwort. These are herbal and resin formulas, so they sit outside our 100% wood material range.
Can I request rare woods?
Selected rare woods may be reviewed for established private label or custom manufacturing projects, depending on material availability, aromatic character, production suitability, and order volume.
Can you help with incense packaging for retail?
Yes. Packaging options include existing Palo Santo Eastern Co. wholesale presentation, neutral white label packaging, branded stickers, printed inserts, and custom printed packaging for larger orders.
Can I request samples before ordering?
Yes. We offer incense sticks scent samples (10 cm sticks, 3 of each of our four core woods) and incense cones scent samples (3 cones of each of five scents). Trial tubes of 25 full-size incense sticks are also available in any of our core woods or house blends, as is a raw Palo Santo wood sample. Order them on our INCENSE SAMPLES page.
Do you provide incense samples for brands?
Yes. Trade samples may be ordered before placing a wholesale, white label, private label, or custom manufacturing order. Shipping is charged at fixed rates by destination and shown at checkout.
Is the sample cost credited?
Yes. Sample kit cost is credited toward your first order. Current sample prices are shown on our INCENSE SAMPLES page.
Do you have a wholesale catalog or price list?
Yes. Our wholesale catalog and pricing are available on request. Send us your details through our SUBMIT REQUEST page and we will share it with you.
What is your incense made from?
Our incense base is made from aromatic wood powders, natural bark powder binder, and water.
What binder is used?
We use a natural Lauraceae-family bark powder as a plant binder. It provides structure while allowing the aromatic character of the selected wood to remain central.
Are your incense sticks natural, or do they contain synthetic fragrance?
Our single-scent incense sticks are made from aromatic wood powder, a natural, odorless Lauraceae-family bark powder binder and water. No synthetic fragrance and no chemical adhesives are added. Our house blends are herbal and resin formulas, listed with their ingredients. The wood-to-binder ratio is available to trade buyers on request.
Is the incense bamboo-free?
Yes. Our senkō-style incense sticks are made without a bamboo core.
How are the incense sticks made?
Our senkō-style incense sticks are made by combining aromatic wood powders, natural bark powder binder, and water into a workable paste. The paste is extruded into sticks, then sun-dried and cut during the finishing process.
Can you develop custom incense dimensions or specifications?
Yes. Adjusted stick or cone dimensions, aromatic wood direction, and defined production specifications may be reviewed for established custom manufacturing projects starting from 50 kg.
How long does incense production take?
Production timing is confirmed after the incense format, materials, packaging requirements, order volume, and destination have been reviewed. Custom packaging and custom manufacturing generally require additional development time.
Can you export incense internationally?
Yes. International shipping and export support are reviewed according to destination, product format, shipment size, courier availability, and applicable import or export requirements.
What information is needed for an incense manufacturing quote?
Please provide your preferred wood, incense format, packaging option, estimated quantity, destination country, and any timing or brand requirements. We will review the project and recommend the most suitable next step.
How do I start an inquiry?
Provide your preferred wood, incense format, packaging option, estimated quantity, destination country, and any timing or brand requirements through our SUBMIT REQUEST page.
Buying incense for personal use?
Our retail incense collection is available through Light of Ki. Visit LIGHT OF KI RETAIL INCENSE to shop incense for individual use.